I'm unable to create a trial account of Microsoft Dynamics 365

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Posted on by CU27010927-0

Hello,

I am currently experiencing an issue while trying to create a trial account for Microsoft Dynamics 365 Sales. After providing the basic details such as first name, last name, company information, and country, the next step prompts for mobile number verification. However, when I click "Send OTP," I receive an error message stating, "Please contact customer support." Upon clicking the customer support link, a new page opens but shows an error.

Could anyone kindly assist me with this issue or provide guidance on how to resolve it?

Thank you in advance for your help!

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Dynamics 365 general

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Jonas "Jones" Melgaard 2,179 Super User 2025 Season 1 on at

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I'm unable to create a trial account of Microsoft Dynamics 365

Have you tried having it call you? It's just for identity verification and won't be used for OTP.