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I have a client who has been using GP since the first of the year. They have a simple commission structure. All the salespeople have the same rate and each has their dedicated clients. They want to pay their salespeople after invoices are paid and that is setup in Receivables with the "Pay Commissions After Invoice Paid" checkbox marked. They noticed yesterday that one of their salespeople had too many invoices listed on the Transferred Commissions Posting Journal Detail. There were numerous invoices that had no payments at all applied to them on the report. They were using QuickBooks and just ran a list of payments received by salesperson. They calculated their commission by multiplying their rate by the total payments received from clients. They could create a SmartList for payments and do the same thing in GP but they would have to then go back and look at Credit Memos and Returns. I need to do testing and look at how this report handles Credit Memos and Returns, partial payments and application of Credit memos and Returns. Does anyone have any idea why unpaid invoices would show up on the report and how it handles partial payments? Any other information they should know about how it works? Thanks!
Hi Shirley,
I did a quick test in my system and my partially applied invoice did not show on the Transferred Commissions Posting Journal Detail report until I fully applied a payment to the invoice. I cant say for sure why you are seeing some zero dollar invoices show up on the report, but one thing to check is if the customer is using the canned out of the box GP report or if it is modified.
I hope that helps.
Thanks,
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