web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Preview Video Image When Posting Link in Message Body

(0) ShareShare
ReportReport
Posted on by 69

Is there a way to post a video link and have the image of the linked video display and not just the URL?

Do you have to upload all your video content as an asset to see the image??

For example, a video on our YouTube channel exists. We copy the share link to the post. All that posts is the link...

I have the same question (0)
  • R.-22040759-0 Profile Picture
    on at

    I agree with you, Mike. I'm still unable to see video option in social post feature.

  • Suggested answer
    dynamikes365 Profile Picture
    69 on at

    The post was intended for Social Posts, so your answer that indicates that this is not a feature is the correct one. I will go to the ideas list as this is a standard feature when you post directly from the social platforms.

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi Mike,

    Would you please specify what the “Post” means?

    If it means marketing email, you can follow the next steps to achieve it.

    1. Navigate to Marketing > Marketing Content > Videos and create a video.

     pastedimage1626747879145v1.png

    1. Fill in the Video URL / Video thumbnail URL / Video embed code. They can be found in the YouTube.

     pastedimage1626747884025v2.pngpastedimage1626747888888v3.png

    1. Then in marketing email, when choosing a video to be inserted, click the option “Browse Library” and choose the video created just now.

     pastedimage1626747896954v4.png

    1. Or you can just choose / upload an image as the thumbnail of the video if you insert from URL directly.

     pastedimage1626747901917v5.png

    After setting these, the video can be shown as:

     pastedimage1626747907115v6.png

    If the post means social post, the feature only supports to upload images now. You can post your proposal to Ideas forum for more help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Pallavi Phade Profile Picture

Pallavi Phade 94

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#3
TAHER Mehdi Profile Picture

TAHER Mehdi 58

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans