Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP forum
Suggested answer

Employee Class not appearing over Employee Maintenance Window

Posted on by 715

Hi,

We have recently installed a fresh Dynamics GP environment (Build 18.5.1635) to a new server, where operating server is WS 2019 & SQL Server 2016.

 During creation of setups, we have found a strange issue, under Cards >> Payroll >> Employee, the employee class field is not appearing here.

Although Employee Class window exist and if we click under the area highlighted in the picture, it pops up the employee class window. but it is not shown here.

We also check settings under alternate/ modified reports settings, but no luck.

Any help in this regards.

With Regards.

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,833 Moderator on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Make sure you check out GP Power Tools. You are going to want it anyway.

    www.winthropdc.com/.../GPPowerTools_Benefits.ppsx

    David

  • Irfan.Rasheed Profile Picture
    Irfan.Rasheed 715 on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Hum. Thanks David, perhaps it might works, let me install a new version with English-US language, then share the results.

    We would not go with customization currently, rather bring this into notice to Microsoft using their idea platform.

    Many thanks for your timely support and I feel this forum is still active with the experienced guys, like you.

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,833 Moderator on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Uninstall HR.

    Re-install with Language English-US or English-Canada

    Or create a customisation to bring the field back. Not sure if this has any negative side effects. I don't why it was disabled.

    This would be very simple to write with GP Power Tools. A single trigger after the window opens can be used to show the fields again.

    It would only take a few minutes to write.

    Regards

    David

  • Irfan.Rasheed Profile Picture
    Irfan.Rasheed 715 on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Okay.

    Basically, we have installed HR module and want to use it, however, the installed language in sot English-US, but it is Middle East.

    So, what is suggested to have this field active, in current scenario.

  • Suggested answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,833 Moderator on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Ok, so I have reviewed the source code on the window.

    If you have the HR module installed and the installed language is not English-US or English-Canada, the system hides a number of fields, including Employee Class.

    I suspect that you don't have HR installed on your other install.

    FYI: Best Practice is not to install modules you are not planning to use.

    Regards

    David

  • Irfan.Rasheed Profile Picture
    Irfan.Rasheed 715 on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Same results. Is this happening for latest release only.

    As we have another instance, where we have upgraded from GP2016, this behavior is not there.

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,833 Moderator on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Try the original GP form, not Project.

  • Irfan.Rasheed Profile Picture
    Irfan.Rasheed 715 on at
    RE: Employee Class not appearing over Employee Maintenance Window

    yes, that dot indicates the form has been modified, I have changed few settings but it won't help us.

    So I revert the original settings again. but no luck so far. below are images from original window.

  • Suggested answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,833 Moderator on at
    RE: Employee Class not appearing over Employee Maintenance Window

    The latest screenshot shows has a period/dot before the window name signifying that it is has been modified.

    This has removed the Class ID field, prompt and lookup. 

    It is also possible that the modified window has marked another field as required. If the prompt for the field is not linked, it will not show as bold, red as per your required field display setting.

    Try adjusting the Modified Alternate ID to go back to the original window.

    Regards

    David

  • Irfan.Rasheed Profile Picture
    Irfan.Rasheed 715 on at
    RE: Employee Class not appearing over Employee Maintenance Window

    Thanks for the reply David.

    There is no customization, we just downloaded latest media from Microsoft, with a service pack released in Jan 2023. It is a brand new installation, no customization. no field level security is applied.

    It was appeared after creating setups and try to entre employee information.

    Even if we try to save information, after entering all basic required information. we get a message, as per below.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,552 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,552 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans