RE: Stuck blank batch in GP
hi
f you have a stuck blank batch in Dynamics GP, there are a few steps you can take to try to resolve the issue:
Close and reopen Dynamics GP: Sometimes simply closing and reopening the program can clear out any issues with a blank batch.
Check for active users: Ensure that no one else is currently logged into GP and has the blank batch open. If someone else is logged in, they should close GP and try again.
Check for processes: Check the Windows Task Manager for any processes related to GP that may be running in the background. End these processes and try again.
Run a check links: Running a Check Links on the Batch Header and Batch Activity tables can sometimes fix issues with stuck batches.
Run SQL scripts: If none of the above steps work, you can try running SQL scripts to remove the stuck batch. However, this should only be done by someone with knowledge of SQL and the GP database. It is recommended to take a backup of the database before attempting any SQL changes.
If none of these steps work, it may be best to contact Microsoft support or a GP consultant for further assistance.
DAniele
