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Microsoft Dynamics AX (Archived)

Axapta 3.0 forgot admin password safely?

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Posted on by 54

Unfortunately from the past passed years I forgot Axapta 3.0 SP3 admin credentials. Is there a way to reset it safely?

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  • André Arnaud de Calavon Profile Picture
    300,917 Super User 2025 Season 2 on at

    Hi MaruthiG,

    Can you help in my memory? Are you using SSO based on Active Directory or was this version not supported already for SSO and you had to provide user credentials with a user name and password manually?

    If you are using SSO, then probably you can reset the password in Active Directory.

  • Martin Dráb Profile Picture
    237,807 Most Valuable Professional on at

    And if you're using a password in AX and you have access to the database, you can change it there. It's hashed in some way, but you can simply copy the hashed password from a user who remember his or her password.

  • André Arnaud de Calavon Profile Picture
    300,917 Super User 2025 Season 2 on at

    Hi Martin,

    I don't think this will work as the encrypted password value was different per user; even when the password was the same. This because the user ID was taken into account when encrypting the password value. Was it possible in the past to have no password? This AX 3.0 version is about 15 years old. Too long ago for me to remember all details.

    Anyway, if you try to change the password value in the database directly, make sure you have a backup and test it in a separate environment first.

  • MaruthiG Profile Picture
    54 on at

    Thank you André Arnaud de Calavon and Martin Dráb

    I replaced one user Password with '' and tried to login to the system i am able to login but immediately application disappeared. Again when i tried to login this time it said 'The user Has been disabled by the administrator' and the 'Enable' field in  Database table automatically changing to '0' even if i replaced it with 1 after I login.

    No user remember their passwords. Any suggestion how can i enter into the system?

  • Martin Dráb Profile Picture
    237,807 Most Valuable Professional on at

    I already gave you one; maybe you should try it before asking for another one.

  • MaruthiG Profile Picture
    54 on at

    Thank you for your response as you see in my comments no user available with us and no one remember theirs passwords who are available. so your method is not much helpful for my case  :(

  • Martin Dráb Profile Picture
    237,807 Most Valuable Professional on at

    Then make some! Install a new environment and try to copy an encrypted password from there.

    If you give up immediately, then simply write off the system and we don't have to talk about it. I don't see how a thirteen years old AX application may be useful anyway. Maybe except of extracting some data, but you already have access to the database.

  • SC-19081230-0 Profile Picture
    7 on at

    Check the

    SysPasswordParameters table, there is an Expire field..

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