Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Login failed for dixf ...
Microsoft Dynamics AX (Archived)

Login failed for dixf user

(0) ShareShare
ReportReport
Posted on by Arkadia2 425

Hello everyone,

Strange problem started occuring in our pre-prod environment. AX 2012 R3 cu8.

Login failed for user 'RGB\svc_dixfppd'.

This error now occurs when trying to get staging data or simply previewing a sample file in the group definition. It is thrown from the class DMFStagingWriter, method showPreview, on line 370:

returnRec = dmfEntityProxy.ShowPreview(dMFEntity);

Monday afternoon it was working fine and dandy.

Went to work on something else in the DEV environment, when I came back to testing the budget upload Tuesday afternoon in the PRE-PROD environment, I started getting the permission error.

I have checked  with the sytem administrators and no privilege has been revoked to this system account.

I have restarted the DIXF service on the pre-prod SQL server, making sure the password was still ok.

I even granted full access privileges to the import source folder, even though it was working previously without the account being specifically authorized to the folder.

I am curious as to why the dixf account is the one being used to read the source file? I guess its related to SSIS.

I am seriously quite at loss on what could have changed and I'am a little bit worried about the same situation starting to happen in the PRODUCTION environment.

I also read the few threads on a similar subject here and elsewhere without being able to find the solution.

If anyone can share some advice!

Regards,

Eric

*This post is locked for comments

  • Navin Nalawade Profile Picture
    Navin Nalawade 65 on at
    RE: Login failed for dixf user

    Hello Eric,

    Thanks a lot for your time and reply.

    I have encountered this DIXF issue on Ax 2012 R3 (CU 12) = Development Environment.

    Please do let me know if any update on this issue.

    Thanks in advance.

    Regards,

    Navin Nalawade

  • Suggested answer
    Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    Hello Navin,

    Our problem was happening in the pre-prod (staging) environment. In late August, early September, we reloaded this environment and the problem vanished. Not something which could easily be done if you're having the problem in a PRODUCTION environment. Hopefully its not your case... and we won<t have to face this issue in PROD.

  • Navin Nalawade Profile Picture
    Navin Nalawade 65 on at
    RE: Login failed for dixf user

    Hello Eric,

    I am facing the same issue in Ax 2012 R3 CU 12 while previewing source file in DIXF.

    Do you have any solution on how to fix this issue .

    Thanks in advance.

    Regards,

    Navin.

  • Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    Thanks for checking this out and validating that it can fix the issue sometimes - it did not work in our case, hence letting us to believe the "evil" is coming from within AX in our case. Our situation is a bit different because the whole dixf process was working fine a monday afternoon and was blocked by the error by tuesday afternoon.

    I'll come back to this thread next week when we have reloaded the pre-prod environment.

  • DynamicsAXExplorer Profile Picture
    DynamicsAXExplorer 419 on at
    RE: Login failed for dixf user

    Hi All,

    We are able to resolve this error/issue.

    Solution: Make sure the Service account used for DIXF is added to the Local Administrators user group.

    Make sure both AOS Service Account and DIXF Service Account is same.

    We made above changes and the Error is gone.

  • Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    Hi DynamicsAXExplorer,

    We have schedule a reload of our pre-prod environment next week, I will then if the problem is fixed. If it is working after the reload, it will confirm that (in our case), the problem is coming from within AX, something wrong around the WCF services. I am pretty confident now that the problem is not AD-related or account permissions on our dixf account. Of course, it things are back to normal, I may never know that broke it in the first place!

    In your scenario however, it seems like you were not using dixf previously. You might want to check if the dixf account has full permissions on the dixf working folder (dixf - setup - data import/export framework parameters, shared working directory field).

    Regards,

    Eric

  • DynamicsAXExplorer Profile Picture
    DynamicsAXExplorer 419 on at
    RE: Login failed for dixf user

    Hi, 

    We recently upgraded SQL from 2008 r2 to 2014 sp2. 

    I installed DIXF and i am facing the same below error when i click on Processing Group > Preview Source file.  

    Did you know how its fixed for you? Any help would be appreciated. Thanks. 

    NAME:
    ex
    VALUE:
    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Exception: Login failed for user 'DomainName\MachineName$'.
    at Microsoft.Dynamics.AX.DMF.ServiceProxy.DmfEntityProxy.DoWork[T](Func`1 work)
    --- End of inner exception stack trace ---
    at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
    at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
    at Microsoft.Dynamics.AX.ManagedInterop.ClrBridgeImpl.InvokeClrInstanceMethod(ClrBridgeImpl* , ObjectWrapper* objectWrapper, Char* pszMethodName, Int32 argsLength, ObjectWrapper** arguments, Boolean* argsAreByRef, Boolean* isException)
    TYPE:
    System.Reflection.TargetInvocationException

  • Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    The problem is not solved by a full axBuild/full CIL

    oh well... We'll refresh the pre-prod environment in two weeks, I'll see then if the problem is solved.

  • Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    Hello Amith,

    Thank you for the suggestions, it didn't solve my problem. I will do a full recompile of X++ code tonight, followed by a full CIL (only had done the full CIL). Will see what happens. Otherwise, we will reload the environment in two weeks from the PROD environment and see how it goes.

    Regards,

    Eric

  • Arkadia2 Profile Picture
    Arkadia2 425 on at
    RE: Login failed for dixf user

    Hello André,

    No we don't have multiple active domains. I had a consultant look at the problem yesterday and he's puzzled after reviewing what I had checked and trying a few things. Among which the most interesting was to configure the test  environment using the svc_dixfppd account... andeverything worked correctly. I now think that the error message may be a mislead...

    I will do a full recompile of X++ code tonight, followed by a full CIL (only had done the full CIL). Will see what happens. Otherwise, we will reload the environment in two weeks from the PROD environment and see how it goes.

    I will post back with the results

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,432 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans