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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Invoice Credit note wi...
Microsoft Dynamics AX (Archived)

Invoice Credit note without reversing packing slip

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Posted on by Community Member

I have posted one sales order invoicing but i made a mistake in that i posted all the current packing slip of that sales order.
Now i want to reverse that invoice but there is one problem if i made a credit note of that invoice then it will also reverse the packing slip so now new packing slip need to make again which is in huge number. 
So if anyone give another alternate or solution for my this problem that i want to reverse that invoice but not the packing slip is anything AX will provide about that.

Thanks in Advance. 

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Have you tested creating a new sales order with two lines where the first line is used for posting the correction and the second one for posting the 'new' (corrected) packing slip. If you post the packing slip for both lines at the same time there should be no issue with your stock levels, etc.

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    My concern is not inventory stock. Just i want to confirm that is there any other option or solution of not to cancel packing slip in Credit note of Sales order invoice.  
    When i posted a invoice all partial packing slip is invoiced.

    Is there any way that i can invoice or use those packing slip again for same sales order after reversing that invoice ?


     

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Reversing an invoice linked to a sales order will result in a stock movement if you are using the same items that have initially been invoiced.

    What might help though is the use of dummy/service articles and/or categories that do not influence stock levels / inventory.

    Hope this helps,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    This will also not help me because packing slip is used. Now i will need to make those approx 20 packing slip again which is a long process that's why i am asking for alternative solution of that .

  • Suggested answer
    Nagendra Varma K Profile Picture
    Nagendra Varma K on at

    Hi Shiv,


    Can you post Manual Invoice Journal against the same customer two lines

    1. CN for the Invoice Posted wrongly.

    2. Fresh Invoice to capture customer balance

    Thanks

    Nagendra Varma K

  • Community Member Profile Picture
    Community Member on at

    Hi Nagendra,

    Agree with your suggestion but it doesn't help me out. My concern is only for packing slip which i posted in wrong invoicing. Can i get back them ?

    This is my problem .

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