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Service | Customer Service, Contact Center, Fie...
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Resource Address for a Bookable Resource

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Posted on by 11,323

We have a situation where we want to show the resource address on the map of the bookable resource but we dont want to use the latitude and longitude on the user record. Does anyone know how else to achieve this?

I know about this https://docs.microsoft.com/en-us/dynamics365/field-service/configure-default-settings#gps-data-settings but not sure if it achieves what I want.

  • Suggested answer
    RE: Resource Address for a Bookable Resource

    If the resource type is user, then the homebase that shows on the map needs to come from the lat and long on the user record. Worth looking if there is an existing idea or adding a new one! experience.dynamics.com/.../

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