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Workflow wait condition for when a record field changes (to anything)

Posted on by 5

Hi everyone,

I'm trying to set a workflow wait condition for when a record field changes to any other value. I'm aware I can specify a value, but that's not what I'm trying to do. I'm surprised there's not another option here that says something like 'is updated' or 'increases'...

Screenshot-2021_2D00_03_2D00_21-at-11.23.18.png

I did try to set 'Does Not Equal' and then specified the field name, like this...

Screenshot-2021_2D00_03_2D00_21-at-11.27.44.png

But of course that doesn't work as the field change is instantaneous, so it will always equal its current value.

I'm fairly new to Dynamics so I still have a lot to learn, but I'm confused as to why I can use the 'Record Fields Change' as a trigger to start a workflow, but not as a wait condition within a workflow.

Am I missing something? Or if anyone could recommend an alternative solution, I'd be very grateful!!

Many thanks

Toby

  • Suggested answer
    RE: Workflow wait condition for when a record field changes (to anything)

    Hello Toby,

    Hope you are well and safe.

    Basically, Wait Condition always will check about a condition and cannot reach a condition based on the field changes.

    On this article you can review a good sample on scenario "Send an Email to Opportunity Owner, whenever an Account has been assigned to the Opportunity": 

    ‘Wait Condition’ in Workflow Explained | Rajeev Pentyala - Microsoft power platform blog

    So, best way is define your current scenario and identify a condition to be reached, so set up Wait Condition on workflow to attend it.

    Regards,

  • AlxKpk Profile Picture
    AlxKpk 10 on at
    RE: Workflow wait condition for when a record field changes (to anything)

    If you need to execute a workflow on update of a certain field you just have to trigger the workflow on update instead of keep it waiting. I think that's the preferred approach and that's way there is no such condition.

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