Delete Operating Unit?

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Posted on by plotiv

I'm using Dynamics 365 Finance and Operations (D365 F&O), and I'm
facing challenges while trying to delete certain operating units that
were previously set up.

Operating Units with Grayed Out /Delete/ Button (In Hierarchy > Yes):
- I've noticed that for operating units where the /Delete/ button is
  grayed out, it's because they are marked as /In hierarchy > Yes./
  I've attempted to remove them from the hierarchy, but this action
  doesn't seem to have any effect.
Issue with the Operating Unit /Budgeting/ (Not In Hierarchy):
- Specifically, I'm encountering an issue with the Operating Unit
  named /Budgeting./ This unit is not marked as /In hierarchy,/ and I'd
  like to delete it. However, when I attempt to do so, I receive the
  following error message:
  /Internal organization cannot be deleted while dependent User role
  organization assignments exist. Delete dependent User role organization
  assignments and try again./
- I've thoroughly searched through D365 F&O but haven't been
  able to identify this dependency that's preventing me from deleting the
  operating units.

Could someone please provide guidance on why I'm unable to delete these operating units and how to address this issue?

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Answers (2)

Leah Ju Microsoft Employee on at

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Hi Partner,

You should post the question in the following correct forum:

Finance forum (dynamics.com)

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Michael M80 2 on at

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You need to remove all workers, contractors and employees in the HR module, and unlink positions as well. It's not easy to remove LE's in D365FO.

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi,

After you removed the operating unit from the hierarchy, you need to publish, then only it will work and will be removed from the hierarchy.

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André Arnaud de Cal... 301,119 Super User 2025 Season 2 on at

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Hi Plotiv,

Unfortunately, after the operating has been used in a hierarchy or as a dimension value before, there is no option to remove the operating unit. As the hierarchies do support date effectiveness, the records are not deleted, but marked with an expiry date. In case it has been used as a dimension value, it is also restricting the operating unit to be deleted.

The error with user role organization assignments can be due to having them used in security assignments. Have you checked if this is the case?

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plotiv 41 on at

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I had an Operating Unit called Budgeting (department) that I wanted to delete because it was redundant. We already have a Finance (department) that covers the same functions. We are a small business and I like to keep things simple.

To delete this Operating Unit, I had to remove some of the users who had the following roles: Budget Clerk, Budget Manager, and Budget Contributor. I was not sure which users to remove, but after removing these ones, I was able to delete the Operating Unit.

I am still confused about the relationship between the Operating Units I create, the security roles, and the users assigned to those roles.

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