web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Excel Add-in cannot be updated

(0) ShareShare
ReportReport
Posted on by

Hi,

I'm updating Customers sales tax group using Excel add-in.

when overwriting the values (cut and past and selection "values" in one column) and click Publish, I'm receiving the below error message 

pastedimage1663591146696v1.png

Any one found a work around ?

Thank you !

I have the same question (0)
  • Suggested answer
    Komi Siabi Profile Picture
    13,190 Most Valuable Professional on at

    Hi Kamel Sadek,

    Instead of cut and paste, did you try inputting yourself before publishing?

    Before you click publish. You should please confirm that you have no duplicate record.

  • Finance and operations Profile Picture
    on at

    Hi Komi,

    I have many thousands records to correct :)

    Yes I verified, i have no duplicates.

    Thank you !

  • Finance and operations Profile Picture
    on at

    From the customer list, when I click on export and select Customers (GEN), the export is not done from the D365 GRID but from the Table itself CustTable. The grid doesn't contain duplicates but it looks like the Table contains one duplicate (shown in the Excel after the export).
    I don't know how to fix this.

    pastedimage1663597593911v1.png

    Thank you !
    Kamel.

  • Verified answer
    GirishS Profile Picture
    27,829 Moderator on at

    Hi Kamel Sadek,

    I don't know what is the cause of the issue. But for time being you can add filters on the excel to the datasource and publish. It will work.

    For example if you are entering transaction lines for X customer, you can add that customer X as filter.

    Please go through the below link for adding filters in excel.

    https://organicax.com/2016/03/29/using-the-filter-button-in-the-excel-add-in/

    Thanks,

    Girish S.

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,839 Super User 2026 Season 1 on at

    Hi Kamel,

    Do you want to update the entity across companies?

    Have you tried to remove duplicate entries from the excel file and then try to publish? Please check if there are duplicates customers in your list.

  • Finance and operations Profile Picture
    on at

    Hi GirishS,

    It worked, I was able to remove the duplicates using the filter then Refresh (that was the only way I was able to do)

    Thank you for the solution.

    Kamel.

  • Verified answer
    GirishS Profile Picture
    27,829 Moderator on at

    Hi kamel,

    Please mark as verified if its solved your issue, So others can make use of it thread.

    Thanks,

    Girish S.

  • Suggested answer
    Pavel Vondruska Profile Picture
    2 on at
    Hi All, 
      We were facing the same issue and the cause was following:
    • we imported Sales Headers, Sales Lines ... multiple fields in primary key
    • by accident we switched the columns and get one non-primary field before all of the primary key fields. E.g. "Document Type", "Sell-to Customer No.", "Document No." ....
    • So the reason was, that it created the Sales Order with blank "Document No." than it created a new one with "Document Type" and "Document No."
    • The next record started again with "Document Type" only and it crashed on duplicate error.
    • The data were not duplicated at all.
     
    Maybe it will help someone.
    Good luck

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 695 Super User 2026 Season 1

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 360 Super User 2026 Season 1

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 288 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans