Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Answered

How to display original sales order number in return order form in D365FO

Posted on by 23
Hello everyone
Good morning
 
Is there any feature to view the original sales order number on the return order form in D365FO or is it required development ?

Please suggest an alternate form/report to view the original order number along return order form in D365FO.
 
I have already noticed that, while clicking on the return lot ID, the system will bring us to the original sales order.
 
Kindly ask you to suggest me a solution for this. 
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,240 Super User 2024 Season 2 on at
    How to display original sales order number in return order form in D365FO
    Hi,
     
    To get the original order number on the form, it would require a small customization. You can create a display method looking up the original sales order number from the return lot ID.
     
     
    PS. Technically, a return order is also a sales order in the application. For that reason, there is a Sales order field on the return orders, but this is not the original sales order. Note that you can have one return order managing returns from multiple deliveries. The original sales order can only be linked to a return order line for that reason. 
  • GirishS Profile Picture
    GirishS 27,832 Super User 2024 Season 1 on at
    How to display original sales order number in return order form in D365FO
    Hi,
     
    I think you have Sales Order Id in the Return order header, right?
     
    Are you looking for some other thing?
     
    Thanks,
    Girish S.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans