Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add Select Values to M...
Customer experience | Sales, Customer Insights,...
Suggested answer

Add Select Values to Multi Select Option Set with WEB API

(0) ShareShare
ReportReport
Posted on by Robin23432 15

Hi,

how can I just add values to a mutliselect option set with REST / ODATA Web Endpoint?

I can patch values, but they are always overwrite the existing ones. Is there any way to just add values?
For sure, I can GET all values, add the new ones and send this, but then I have doubled effort.

Best,
Robin

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... on at
    RE: Add Select Values to Multi Select Option Set with WEB API

    Hi

    Does this fit what you are looking for?

    Multi-Select Picklist attributes (Developer Guide for Dynamics 365 Customer Engagement (on-premises)) | Microsoft Docs

    By the way... when working with Web APIs, I strongly recommend using Postman. Here more info of how you can integrate it to the environment:

    Use Postman with Dynamics 365 Customer Engagement Web API (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Suggested answer
    meelamri Profile Picture
    meelamri 13,216 User Group Leader on at
    RE: Add Select Values to Multi Select Option Set with WEB API

    I'm sorry. I misunderstood your need.

    Unfortunately, I don't see how you can add a new option to the multiselect without having its initial state.

  • Robin23432 Profile Picture
    Robin23432 15 on at
    RE: Add Select Values to Multi Select Option Set with WEB API

    Hi Mehdi,

    Thanks for your answer, but it does not fit the question.

    This command is for adding a new option in the multiselect set itself. But I just want to select a new value in a record.

    So: My multiselect option set has 5 values. In my record there are 2 of them selected. Now I want to add a new value (of the possible 5) to the record without getting the earlier selected values before.

    Is there a way to do so?

  • meelamri Profile Picture
    meelamri 13,216 User Group Leader on at
    RE: Add Select Values to Multi Select Option Set with WEB API

    Hi, 

    You need to use InsertOptionValue Action. It works for simple and multiselect optionset. 

    Please refer to docs: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/insertoptionvalue?view=dynamics-ce-odata-9

    Good Luck !

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 225 Super User 2025 Season 1

#2
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 78 Super User 2025 Season 1

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 72

Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans