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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add Select Values to M...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Add Select Values to Multi Select Option Set with WEB API

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Posted on by Robin23432 15

Hi,

how can I just add values to a mutliselect option set with REST / ODATA Web Endpoint?

I can patch values, but they are always overwrite the existing ones. Is there any way to just add values?
For sure, I can GET all values, add the new ones and send this, but then I have doubled effort.

Best,
Robin

I have the same question (0)
  • meelamri Profile Picture
    meelamri 13,218 User Group Leader on at

    Hi, 

    You need to use InsertOptionValue Action. It works for simple and multiselect optionset. 

    Please refer to docs: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/insertoptionvalue?view=dynamics-ce-odata-9

    Good Luck !

  • Robin23432 Profile Picture
    Robin23432 15 on at

    Hi Mehdi,

    Thanks for your answer, but it does not fit the question.

    This command is for adding a new option in the multiselect set itself. But I just want to select a new value in a record.

    So: My multiselect option set has 5 values. In my record there are 2 of them selected. Now I want to add a new value (of the possible 5) to the record without getting the earlier selected values before.

    Is there a way to do so?

  • Suggested answer
    meelamri Profile Picture
    meelamri 13,218 User Group Leader on at

    I'm sorry. I misunderstood your need.

    Unfortunately, I don't see how you can add a new option to the multiselect without having its initial state.

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... Microsoft Employee on at

    Hi

    Does this fit what you are looking for?

    Multi-Select Picklist attributes (Developer Guide for Dynamics 365 Customer Engagement (on-premises)) | Microsoft Docs

    By the way... when working with Web APIs, I strongly recommend using Postman. Here more info of how you can integrate it to the environment:

    Use Postman with Dynamics 365 Customer Engagement Web API (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

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