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Customer experience | Sales, Customer Insights,...
Suggested Answer

OOB Solution with Constant Contact

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Posted on by 32

Hello-

Is there an OOB solution with Constant Contact that can sync contacts back and forth?

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi MichelleMerian.

    Could you provide more details? Where do you want to sync forth?

  • MichelleMerian Profile Picture
    32 on at

    Hi- I want to sync contacts from a list in Constant Contact to a marketing list in CRM. I want the list in CRM to be able to read that when a contact on the list in Constant Contact opts out, they are removed from the list in CRM.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    Hello Michelle,

    Need some more explanation about the process which you want to implement.

    Thank you,

    Amit Katariya

  • MichelleMerian Profile Picture
    32 on at

    Hi Amit,

    Sure. Currently we use Constant Contact to send out mass emails about webinars we are having. We have a subscription list that is used to send out these emails. In Dynamics CRM, we upload that same list to track replys and contacts in a Marketing list. These two dont "talk" so everytime there is an opt-out in Constant Contact, I have to manually mark that field in the contact in Dynamics to "No" to remove it from our list. Ideally, I am looking for an integration between these two applications that will allow them to sync back and forth on certain fields such as "First Name, Last Name, Email, Company, and Inform me about future webinars"

  • Suggested answer
    JS-04091613-0 Profile Picture
    4 on at
    Michelle,
     
    One product that might work for you is SymphonySync™, which syncs unsubscribes from Constant Contact into Dynamics. Additionally, it comes with many other features like syncing campaign responses from Constant Contact into Dynamics so that Dynamics users can see how their leads/contacts are responding to email campaigns.
     
    Take a look here for more information:
    https://www.toplineresults.com/symphony-sync-dynamics-365-constant-contact/
  • JS-04091613-0 Profile Picture
    4 on at
    Michelle,
     
    One product that might work for you is SymphonySync™, which syncs unsubscribes from Constant Contact into Dynamics. Additionally, it comes with many other features like syncing campaign responses from Constant Contact into Dynamics so that Dynamics users can see how their leads/contacts are responding to email campaigns.
     
    Take a look here for more information:
    https://www.toplineresults.com/symphony-sync-dynamics-365-constant-contact/

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