"Recall timesheet" menu option greyed out

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Posted on by Nicky_J

Hi there,

We've noticed that the /Recall timesheet/ menu option is greyed out for all users, whether the timesheet has been approved or not:

The workflow can be recalled but not through that option.

Strange thing though, I am sys admin in the system and that option is greyed out for me on my own timesheet as shown above, BUT it's available for me on a different user's timesheet after it's been approved.

General users in the system do not have this option available at any stage after creation of the timesheet.

Anyone have any ideas?

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Nicky_J on at

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"Recall timesheet" menu option greyed out

Thank you Andre, I saw another post on this forum with a screenshot of the same screen with the Recall option, so I thought it was standard MS functionality. Turns out it's part of our partner's product. So not a customization but also not standard. I will follow up with them.

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André Arnaud de Cal... 297,316 Super User 2025 Season 2 on at

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"Recall timesheet" menu option greyed out

Hi Nicky,

I don't have the Recall timesheet option directly on the timesheets page in my environment. Is this a customization? If so, check with the developer the logic of when the field is enabled and what security permission is required.

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