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Work Items & Time off Requests, Team Calendar & Manager Calendar. What's the difference?

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Posted on by Matthew Falle

Hi All,

After using the system for a while I have ran into a couple inconsistencies that I was hoping someone with more experience could explain.

At the moment we have a workflow to trigger to get Manager Approval when an employee submits a time off request, it ends up in the "Work Items Assigned to Me" section under "My Information" as well as the "Time off Requests from my team". From my experience they do the same thing, is there a difference I am missing?

The bigger issue we have had is to do with the Calendars. For some reason they only work intermittently. At the moment no calendar is showing anyone even though time off has been approved. Other times the "Manager Absence Calendar" under the "My Team" section usually works but I have never seen the "Team Absence" Calendar working correctly under "My Information".

Is anyone able to provide any insight into these? Is there some additional configuration that I am missing?

Kind regards,

Matt

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Matthew Falle 90 on at

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RE: Work Items & Time off Requests, Team Calendar & Manager Calendar. What's the difference?

Perfect thank you, not sure how that got disabled.
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Alexandra Socea on at

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RE: Work Items & Time off Requests, Team Calendar & Manager Calendar. What's the difference?

Hey Matt,

Can you please navigate to Leave and absence --> Links --> Leave and absence parameters --> Calendar. Is Disable leave on all calendars enabled? This should be set to No if you want to see leave on calendars.
Matthew Falle 90 on at

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RE: Work Items & Time off Requests, Team Calendar & Manager Calendar. What's the difference?

Hi Alexandra,

Thank you for the detailed answer!

I guess this could be the issue? For some reason my filters are greyed out to NO and can't be changed. Any ideas why?

Sally is a direct report so not sure why she isnt showing up in the calendar

Kind regards ,

Matt
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Alexandra Socea on at

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RE: Work Items & Time off Requests, Team Calendar & Manager Calendar. What's the difference?

Hello Matthew,

In regards to your questions.

1. Work Items assigned to me VS Time off requests from my team. They indeed do similar things, but the main difference is that Work Items assigned to me form can contain different work items (such as a Performance review that has been assigned to you), not only leave requests, whereas Time off requests from my team only contains leave request that are pending.

2. Manager Absence Calendar VS Team Absence calendar. Team Absence calendar is showing you the leave request that have been approved for employees that report to the same manager as you are, whereas the Manager Absence Calendar is showing you the approved time offs of your direct reports. Make sure that the approve leave requests are in the time frame of the Start date and End date that you have on the calendar, as a filter. Additionally you can enable Leave and absence calendar enhancement feature that will allow you to include even the employees that don't have requests.

Hope this helps!