Hi
I am attempting to reprint a customer statement in a previous month after the aging process and the statement have been executed and printed in the present month but I am having some problems to do so.
The issue is, when I reprint the statement, the statement date is showing 5/31/2020 and the the balances that appeared on the report is as of that month. What I want to achieve is to have the customer statement print for April 2020 with the statement date showing 4/30/2020.
I changed the business date to reflect the end of April and I run the aging process and close the statement again but the statement date did not change and the balances are showing invoices in May month. Is it that one cannot reprint a customer statement in a previous month after aging and closing a statement?
I may be missing something so could anyone point me in the right direction on how to resolve this issue? Any assistance will be greatly appreciated.
Thanks