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Customer experience | Sales, Customer Insights,...
Suggested Answer

Invite to Event Team Members

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Posted on by 15

1. When I create an Event with "Do you want to stream this event?" = No; I do not get an automated placeholder in my outlook. My Event Team members also Do not get any placeholder.

pastedimage1666876211419v1.png

2. When I create an Event with "Do you want to stream this event?" = Yes; I get an automated placeholder in my outlook. My Event Team members also get the same. Example of the placeholder below - 

pastedimage1666876603510v3.png

Why is this happening? We plan to use Dynamics Event to plan both online and at location events. In second scenario, how would my internal Event Team would know about the event in their outlook calendar?  

  • Suggested answer
    Diana Roy Profile Picture
    Microsoft Employee on at

    HI Manish

    i assume this will depend on the setup of your journey:

    this automated placeholder comes as an email? it will be a part of a journey created which will or will not send placeholder, so i suggest you check the customer journey

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