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UNABLE TO DO PACKING SLIP /AX 2009

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Posted on by 100

Hi All,

I am getting an error message that item is out of stock whereas that's not an issue, there are sufficient oh-hand inventory in the respective warehouse. Item is showing in available physical also but still AX  2009 doesn't allows to do packing slip. Please suggest what I am missing.

  • Suggested answer
    Mark Prouty Profile Picture
    Mark Prouty 1,310 on at
    RE: UNABLE TO DO PACKING SLIP /AX 2009

    Check to see if there are any reservations or inventory markings for that item against other sales orders or productions.

    If found, determine if it's OK (ask who might be responsible for reserve), then remove the reservation.

    Also, if item is batch or serialized, check that the correct number/s are assigned.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: UNABLE TO DO PACKING SLIP /AX 2009

    Hello Vinay Raman,

    Thanks for sharing the screen shot.

    However; I asked for sharing the item on hand screen shot also to see the current physical available quantity of the item based on the Site, Warehouse and Location id.

    Now can you please re-check if physical quantity is available in the same site, warehouse and location as it showcased in the screenshot or not?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,711 Super User 2024 Season 2 on at
    RE: UNABLE TO DO PACKING SLIP /AX 2009

    Hi Vinay,

    The error message tells you that there is zero available on-hand. So, I would expect the error is correct unless you can check the on-hand form and see that there is actually on-hand.

  • Vinay Raman Profile Picture
    Vinay Raman 100 on at
    RE: UNABLE TO DO PACKING SLIP /AX 2009

    Hi Sourav,

    This is error message

    pastedimage1590506924355v1.png

    And here is on-hand

    pastedimage1590507054372v2.png

    here it can seen that item is present in inventory.

    much thanks

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: UNABLE TO DO PACKING SLIP /AX 2009

    Hello Vinay Raman,

    Appreciate if you kindly share the exact screen shot of the error you are getting.

    Also share the screen shot of the on hand details of the item to see the current status.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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