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orgs list is different in the plugin registration tool with different domain accounts for the same person

Posted on by 75

one of the developer is having access to few orgs in the plugin Registration Tool with ABC domain account. The same developer is able to see the complete list of orgs with the XYZ domain account. 

Thanks in advance

  • Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    Hello There,

    thanks for sharing this with the community. Please share the results for it.

  • Suggested answer
    Tech-CRM Profile Picture
    Tech-CRM 75 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    the issue is on the Database side the two accounts are having different permissions. once the permissions are matching the orgs will be displayed in the plug-in registration tool.

    Still waiting for test results, will update once received the test results. Thanks

  • Tech-CRM Profile Picture
    Tech-CRM 75 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    thanks for the quick reply and link you provided. I will update you after trying the suggestions

  • Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    For that please check out this page: docs.microsoft.com/.../security-roles-privileges

  • Tech-CRM Profile Picture
    Tech-CRM 75 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    Thanks for the info, i will try your steps.

    can you please let me know where can i check the roles of ABC, XYZ accounts for dynamics?

  • Suggested answer
    Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    Hello there, please let us know the results of the test suggested in the other response. If this is still happening, you could try the same from another computer. Also, it could be that the account xyz doesn't have the same access than the ABC account. you can test this easily by trying to access with some of the missing orgs using the account that is not listing the orgs.

    regards,

    If we have answered your question, please mark this as answered.

  • Tech-CRM Profile Picture
    Tech-CRM 75 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    Thanks Vijay. I will try this on the developers machine and let you know how it goes.

    Do you think any problem with the roles of the ABC account for Dynamics?

  • Suggested answer
    Vijay Tailor Profile Picture
    Vijay Tailor 431 on at
    RE: orgs list is different in the plugin registration tool with different domain accounts for the same person

    It might be a cache issue.

    Just Close once and try again...sorry to silly answer but sometimes it worth

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