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Customer experience | Sales, Customer Insights,...
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Field Properties dialog Controls tab missing

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Posted on by 15

6170.Capture8.PNG

Unable to see the controls tab in the Field properties dialog. I want to update the control like below article

docs.microsoft.com/.../customer-service-hub-user-guide-knowledge-article

  • Suggested answer
    Charan Raju C R Profile Picture
    7 Moderator on at
    RE: Field Properties dialog Controls tab missing

    That's expected. Custom controls cannot be added to quick view form fields.

  • Bhalchandra Pawar Profile Picture
    15 on at
    RE: Field Properties dialog Controls tab missing

    411803.Capture.PNG

    Yes, I have admin rights.

    Now I have found that Only Quick View Form Control's Field don't show the tab others do.

  • Charan Raju C R Profile Picture
    7 Moderator on at
    RE: Field Properties dialog Controls tab missing

    Possible for you to try with System Administrator role?

  • Bhalchandra Pawar Profile Picture
    15 on at
    RE: Field Properties dialog Controls tab missing

    Thanks Charan, Can you tell me what permissions I should have to achieve this.

    I am unable to see that tab for all fields.

  • Charan Raju C R Profile Picture
    7 Moderator on at
    RE: Field Properties dialog Controls tab missing

    Hi Balchandra,

    Can I check if you have logged-in with sufficient permission? If not, try with System Admin.  

    What is the data type of this field? Able to see this tab for other fields?

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