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Customer experience | Sales, Customer Insights,...

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The form can not be loaded on a domain that hasn't been allowed for external form hosting

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Posted on by Lym

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Hi,

I'm trying to follow this guide: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-deploy-pages#host-on-power-pages

Here is what I did:

1. Created a Marketing Trial Environment

2. Installed Power Pages on the Marketing Trial Environment

3. Created a Marketing Form

4. Copied the JavaScript Code

5. On the Power Pages Design Studio, I copied an existing page and pasted the JavaScript.

6. Save and Sync then Preview.

7. The form is displayed for a while then an error is displayed.

Form displayed for a while

Then the error

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Verified answer

Petr Jantac on at

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The form can not be loaded on a domain that hasn't been allowed for external form hosting

Hello,

You should enable your Power Pages domain for external form hosting in Customer Insights - Journeys:

Navigate to Settings -> Email marketing -> Domains.

Click the New button.

Enter your domain name and select Enable external form hosting.

Click Add button.

In the next step click Save and Close button.

You can ignore the warnings.

Your domain is now enabled for external form hosting and form capturing.

Petr

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