web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The form can not be lo...
Customer experience | Sales, Customer Insights,...
Answered

The form can not be loaded on a domain that hasn't been allowed for external form hosting

(0) ShareShare
ReportReport
Posted on by Lym 25
Hi,
 
 
 
Here is what I did:
1. Created a Marketing Trial Environment
2. Installed Power Pages on the Marketing Trial Environment
3. Created a Marketing Form
4. Copied the JavaScript Code
5. On the Power Pages Design Studio, I copied an existing page and pasted the JavaScript.
6. Save and Sync then Preview.
7. The form is displayed for a while then an error is displayed.
 
 
 
Form displayed for a while
 
Then the error
 
 
I have the same question (0)
  • Verified answer
    Petr Jantac Profile Picture
    Petr Jantac Microsoft Employee on at
    Hello,
     
    You should enable your Power Pages domain for external form hosting in Customer Insights - Journeys:
     
    1. Navigate to Settings -> Email marketing -> Domains.
    2. Click the New button.
    3. Enter your domain name and select Enable external form hosting.
     

     
    1. Click Add button.
    2. In the next step click Save and Close button.
    3. You can ignore the warnings.
    4. Your domain is now enabled for external form hosting and form capturing.
    Petr

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 196 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
Zhilan Profile Picture

Zhilan 61

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans