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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The form can not be lo...
Customer experience | Sales, Customer Insights,...
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The form can not be loaded on a domain that hasn't been allowed for external form hosting

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Posted on by Lym 25
Hi,
 
 
 
Here is what I did:
1. Created a Marketing Trial Environment
2. Installed Power Pages on the Marketing Trial Environment
3. Created a Marketing Form
4. Copied the JavaScript Code
5. On the Power Pages Design Studio, I copied an existing page and pasted the JavaScript.
6. Save and Sync then Preview.
7. The form is displayed for a while then an error is displayed.
 
 
 
Form displayed for a while
 
Then the error
 
 
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  • Verified answer
    Petr Jantac Profile Picture
    Petr Jantac Moderator on at
    The form can not be loaded on a domain that hasn't been allowed for external form hosting
    Hello,
     
    You should enable your Power Pages domain for external form hosting in Customer Insights - Journeys:
     
    1. Navigate to Settings -> Email marketing -> Domains.
    2. Click the New button.
    3. Enter your domain name and select Enable external form hosting.
     

     
    1. Click Add button.
    2. In the next step click Save and Close button.
    3. You can ignore the warnings.
    4. Your domain is now enabled for external form hosting and form capturing.
    Petr

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