Error in posting Sales order / Customer invoice - "A number sequence has not been set up for the reference Customer invoice in the area Sales"

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Posted on by Gian Paolo Dell Erba

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Hello everyone,

Have somebody else incurred in this error log when posting a Sales order: A number sequence has not been set up for the reference Customer invoice in the area Sales? I'm not strong in the finance area and I asked some of my colleagues but they're puzzled too, so... I suppose it's setup matter but I can't find the right place.

Some context: this happens when I execute a custom class which is supposed to get some data from custom tables and use it to create and post a Sales order and then create and post a Customer invoice. At the moment not even the order is being created. Other than that, this custom class does not modify the standard posting procedure for orders & invoices.

Thank you for your insights.

Gian Paolo

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saurabh bharti 15,039 Moderator on at

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Hi Gian,

It looks like number sequence for customer invoice is missing.

You can check :

Accounts Receivables > Setup > Parameters > Number sequence > Sales order Invoice ( Check if it is there)

Or may be you can just run Number sequence wizard once if it is not production server by navigating to :

Organization Admin > Number sequence > Generate number sequence > Click next > next > Ok

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Gian Paolo Dell Erba 210 on at

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Hey!

Thanks for your feedback! The sequence for Sales orders was already there:

Gian Paolo

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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Hi Gian Paolo,

You have now highlighted the sales order number sequence. The suggestion was to check the Customer Invoice number sequence.

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Ludwig Reinhard Microsoft Employee on at

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Hi Gian Paolo,

Please check that also the other number sequences in the AR parameters are filled as Andre suggested.

Probably run the number sequence wizard to get the missing number sequences automatically filled. Note: Please don't use the wizard in your live environment without having talked to your finance and sys-admin colleagues first.

Best regards,

Ludwig

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Gian Paolo Dell Erba 210 on at

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Hello!

Sorry I forgot to reply on this issue, yeah I was looking at the wrong number sequence, just like André said.

Thanks for your time!

My best regards

Gian Paolo

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