News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Trying to add a signat...

Service | Customer Service, Contact Center, Fie...

Suggested answer

Trying to add a signature to email templates launched by a workflow

(0) Share

Report

Report

Posted on by Community Member

Hi there,

I am trying to understand email signature behaviour, when I enabled the default signature for emails the signature is applied to every email to be manually written or inserted template, expected

However, if the template is inserted on an email launched when conditions are met, for example via workflow, the signature is not being added, having to add the same signature manually to every single email template

Is this a normal behaviour?

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

KK-365 1,010 on at

Like (0)

Report

RE: Trying to add a signature to email templates launched by a workflow

Use the below Link. This may help with the information you require.

If this solve you issue, Do mark this answer Verified.

Helpful resources

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2

Ramesh Kumar 42

#3

David Shaw_UK 27

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans