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What is the best way to return discrepant material and/or send out material for rework in GP?
currently we transact parts into a location that is designated as a vendor location/warehouse.
if the part ends up needing to be scrapped or removed from the system logically, we do a variance and post it to a certain acct.
the Returns Transaction screen is what we think we should use but I have also seen mention of an RTV module.
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Bill, you can use the Returns Transaction. The Returns Management module (part of the Field Service series) offers a more robust RMA and RTV process, along with reason codes, etc, etc. It depends on the level of detail you need in tracking either customer returns or returns to vendor.
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