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Suggested answer

Track my technician portal

Posted on by 60

Hi.. Are we allowed to file ICS files on the #Track my tech portal so that customers can add the booking as a calendar event. 

  • 7Rajendra Profile Picture
    7Rajendra 60 on at
    RE: Track my technician portal

    Thanks Jonathan..One more doubt.. Can we show time from promised field from work order instead of showing start date from booking entity?

  • Suggested answer
    RE: Track my technician portal

    Currently that is not an available feature OOTB. You could file a request via Ideas portal for Field Service: experience.dynamics.com/.../

    One potential avenue to explore is to customize the Power Automate Cloud flow which generates the email reminder messages to include an ICS file.

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