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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Causes for Dynamics CR...
Customer experience | Sales, Customer Insights,...
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Causes for Dynamics CRM taking a long time to load a page.

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Posted on by Community Member

Sometimes it can take 5 seconds or more for a page to load in Dynamics CRM.

What are some of the causes of this? Is this caused by customizations or is it possible that it is Dynamics CRM itself and we need to do something to optimize the system?

Thanks in advance!

  • Suggested answer
    Rui Carvalho Profile Picture
    Rui Carvalho on at
    RE: Causes for Dynamics CRM taking a long time to load a page.

    Hello Steven,

    There can be multiple causes for a page to take a long time to load.

    What I would verify first is the amount of fields that are being loaded on the form.

    Another things to check:

    • Javascripts on the form (Customs)
    • Plugins

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