We have RSO running in our environment, after setting up a Scope, a new Schedule board would be created with default Filter Layout, Resource Cell Template and Retrieve Resource Query in Tab Settings.
Here is the default RSO Filter Layout:
We have update the Value in Filter Layout, Resource Cell Template and Retrieve Resource Query so it shows the filters we need to be shown on the schedule board.
However, we found those two "Filter Layout" and "Retrieve Resource Query" got reverted back to the default RSO values randomly.
One time it happened after I update the Scope Name (i.e. it updates the Schedule Board Name), However, I coudn't re-produce this issue after updating another Scope's name.
The other time, It happened after an user opened the schedule board just by looking at the schedule board, didn't do any changes. And again I can't replicate this issue by doing the exact action.
Any helps or suggestion on where we should look into would be much appreciated.
