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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / I unable to post a re-...
Small and medium business | Business Central, N...
Answered

I unable to post a re-opened client bank account statement

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Posted on by INITMAN 100

Hi 

I am trying to post a re-opened bank account statement ( number 71 ) and I get the following error.

"The Previous Statement 71 has been Re-Opened and must be Closed before subsequent statements can be posted"

Any suggestions, please?

Thanks

  • INITMAN Profile Picture
    INITMAN 100 on at
    RE: I unable to post a re-opened client bank account statement

    Thanks, that sorted it.

    Sorry for the late reply, i had difficulty accessing my account

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: I unable to post a re-opened client bank account statement

    Hello,

    You need to close the bank account ledgers you re-opened. To do this you have to pull them into the Bank Statement Lines pane using Suggest Lines Function. Select the date range for the entries you reopened to pull them in. First you only want to close those entries reopened. To do this first delete all the other entries from the Bank Statement Lines pane. Next populate the Bank Ending Balance which is identical to the Bank Last Statement and nothing has change with the balance and then post the reconciliation. The entries you reopened are closed and you can proceed.

    Thanks,

    Steve

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: I unable to post a re-opened client bank account statement

    Hello,

    If you do not get further traction from the community, feel free to raise this issue to Microsoft via your partner or CSP.

    Thanks.

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