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Customer experience | Sales, Customer Insights,...
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Linking D365 records to MS Teams channel(environment)

Posted on by 179
Hi
 
I have a scenario to enable linking of Dynamics 365 records to a MS Teams channel on sales hub app so other users can collaborate on directly from a teams channel. Has anyone enable the Teams/D365 integration features for any clients and what has the feedback been? Also with some of the features like /Enable Microsoft Teams chats inside Dynamics 365 in (Preview) - is this likely to become GA?
 
Look forward to any guidance on this
 
Thanks

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