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Microsoft Dynamics AX (Archived)

Rejecting Check

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Dear Community,

I am facing the following error while rejecting a check

"Voucher BP-14-00059: This payment/check cannot be voided."

The Story is as follows:


The setup for the payment method is using a bridge account and the account type in my Journal

is of type ledger,

i generated the check, and it was successful and the journal was assigned a check number,

nut when rejecting the check to correct the value i am facing the above error,


the reject methodology is as follows: from the journal lines -> Payment Status (Action Pane not Field) -> Rejected. (In the normal ways it accepts it and then i change it again to None, then i change whatever was

the mistake in the journal and i regenerate the check).

But now i am stuck on the rejected status and cannot change it to None.

In Cash and Bank Management Module -> Checks Form, the check status is "Paid" which means it

did not even Cancel the check.

Sorry for the long Post

Any help in this would be highly appreciated, and Thanks in Advance.

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I have the same question (0)
  • Suggested answer
    Bashir Ahmad Profile Picture
    5,248 on at

    Verify the steps:

    technet.microsoft.com/.../gg243217.aspx

  • Community Member Profile Picture
    on at

    Dear Mr. Ahmad,

    Thanks for your reply, i have tried your suggestion and these are the finding:

    First the debugger opens at the class "BankCheckCancel\getPayToLedgerAccountTransaction"

    and the arrow of the debugger was at the statement "Debug::Assert(cashBridgeGeneralJournalAccountEntryToCancel != 0);"

    After hitting the run in the debugger to continue execution it gave the following error:

    "Unable to find ledger transaction for reversal. Verify that a ledger transaction exists for the cash account or bridgin account.

    Unable to find bank transaction for reversal. Verify that a bank transaction exists for the check or deposit slip.

    "Unable to find ledger transaction for reversal. Verify that a ledger offset transaction exists for the check or deposit slip.

    Update has Been canceled.

    Update has Been canceled because of an error."

    P.S. The Journal was not posted, only the payment has been generated.

    Thank you for your reply and help.

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