when upgarding form 9.0.28 to 9.1.1.914 receiving the error blow and unable to upgarde the database.
will be greatful for fix please.
Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallCrmSystemConvertedSolutionsAction ---> Microsoft.Crm.PackageDeployment.PackageDeployerException: Package msdynce_ServiceAnchor failed to install on attempt 0.
System.AggregateException: One or more errors occurred. ---> System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Entity incidentresolution : Quick create is not supported for non-refreshed Entity
at Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
at System.Threading.Tasks.Task.Execute()
--- End of inner exception stack trace ---
---> (Inner Exception #0) System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Entity incidentresolution : Quick create is not supported for non-refreshed Entity (Fault Detail is equal to Exception details:
ErrorCode: 0x80040203
Message: Entity incidentresolution : Quick create is not supported for non-refreshed Entity
TimeStamp: 2021-06-26T19:10:33.1986363Z
[Error][2] Source : Microsoft.Crm.Extensibility
Method : Execute
Date : 26/06/2021
Time : 20:10:33
Error : Message: Entity incidentresolution : Quick create is not supported for non-refreshed Entity
ErrorCode: -2147220989
Trace:
[Microsoft.Crm.ObjectModel: Microsoft.Crm.Extensibility.InternalOperationPlugin]
[1b830950-e106-4ee1-b3fd-d348cb65dc8d: ObjectModel Implementation]
I only tested if upgrade is possible and if our custom solution will work in 9.x, we are still using 8.2 version.
I solved upgrade, but with one unsuported change.
1) install demo CRM 9.0
2) install update 9.0.6.9
3) import "live" organization
4) make unsuported change with SQL
UPDATE Entity SET IsOfflineInMobileClient = 1 WHERE ObjectTypeCode IN (953, 954) AND IsOfflineInMobileClient = 0
5) install update 9.0.28.1
6) install update 9.1.1.1914 (latest when I tested)
This steps worked for our organization....
Have you found resolution to this issue? We have come across the same issue when upgrading from V8.2 to V9.1 the latest roll up available?
We have same problem...
We currently use onpremise 8.2.27.28 version.
What I discovered, it occurs when entity "IncidentResolution" was customized.
In our production enviroment is this entity marked as customized, but I dont know why...
When I create blank test company in v8 with base language En-Us, import to version 9.1.1.914 is successfull.
When I create blank test company in v8 with base language En-Us and import IncidientResoluttion entity from live, then import in v9.1.1.914 will raise same exception.
I have another error.
When I create blank test company in v8 with base language German, import to v9.1.1.914 raise exception:
10:47:27| Error| System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.ProvisionOrganizationLanguagesAction ---> Microsoft.Crm.Tools.ImportExportPublish.ImportMailMergeTemplateException: Mail Merge Template 'Reconnect with Accounts' import: FAILURE: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
Hi,
Maybe you can refer following link, which is the only I could find related to msdynce_ServiceAnchor:
And 9.1.1.914 version is the latest version in June this year.
Maybe you can contact MS Support to open a ticket to get more help.
Regards,
Leah Ju
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