Hi
I would like to configure print management settings for customer statements, and then run it in batch.
The logic I want to follow is simple, but I am struggling with the settings:
- If there is an email address configured to receive the statement at the customer level, send it via email
- If not, print it out
I have configured Sales ledger | Setup | Forms | Form setup | Print management as follows:
I then imported via X++ a "copy" record that looks like this:
But it always prints and sends the email.
If I check the "Do not print" in the "Original" entry, it sends the email but doesn't print it which is fine for this customer but not customers where we don't have an email address. We would still like to print these and send them via another method.
Any help is much appreciated!! I don't want to have to "Override" the default for every customer where we have an email address!
Many thanks
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