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Finance | Project Operations, Human Resources, ...
Suggested Answer

Feature Best Practice - Do you Enable them of wait until they are mandated?

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Posted on by 344 User Group Leader

I was recently either watching some video content or reading something from a MS employee who essentially said that feature management wasn't intended to allow customers to permanently avoid new features but rather allow them to decide how soon before they became mandatory they wanted to test and implement. The implication of the comment was that every feature will eventually become mandatory -- of course I think we would all agree MS hasn't always been good at communicating when.

Our typical practice has been to review features by module, assess the impact, and then implement those that either provide required functionality early or have a low general impact. This has worked pretty well for us.

The area I struggle with is deciding when we should apply features for modules we don't use or use very lightly. For example, we have minimal usage of the HR Module but in 28 F&O had a pretty extensive release of updates to this area and functions like accrual balances, etc. We also see country and language-specific updates in regions we don't do business in.  Do you apply these updates, which aren't necessarily relevant and you don't have a good way to test or leave them alone?

I'm interested in other processes for feature enablement.

I have the same question (0)
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at

    I've always thought the prudent approach is exactly what you currently do - review the features for applicability and if there's some advantage to enabling them, do so in a test environment, test them and then enable in production if testing is successful.  I don't think enabling all features is best practice.  What it some contain bugs that could impact other areas of the application?

    Interested to hear others' approaches.

  • Suggested answer
    Komi Siabi Profile Picture
    13,109 Most Valuable Professional on at

    Hi Marc,

    I think, the concept around the feature management workspace is to mute whatever processes that are not needed for your business. This improves the system performance. Therefore, it is recommended you only enable what you think is relevant to your business just like you said, yourself.

    When you look at the current D365FO for instance, Leave absence has a whole module on its own which is disabled by default. I would have to turn it on, if and only if we have a need to use it.

  • André Arnaud de Calavon Profile Picture
    301,187 Super User 2025 Season 2 on at

    Hi Marc,

    I do agree with your thoughts and the comments provided by Frank and Komi. It might not always have a negative impact on performance. Country specific features can contain a bug that can impact your business. In the past (many versions back), a localization caused a wrong result of validating a journal. Instead of adding the validation result, it did replace the validation result.

    In the Feature management you can see which items will be enabled by default or become mandatory. Also, the release plans mention for some features when they become mandatory. Anyway, on a particular date, all features will be enabled. Potential bugs might be solved already before they become mandatory.

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