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Customer Service forum

Notes field

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Posted on by 470

Hi,

How can I see the auditing for this field in the Audit History

Auditing is turned on, but does not show the changes in the Audit History

Thanks

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  • Suggested answer
    Mahadeo Matre Profile Picture
    17,021 on at

    Hi..

    To enable auditing in CRM system, you need to enable auditing at system level, then entity level and then attribute level.

    If auditing is enabled at attribute level and entity or system level is not  enabled, then noting will be audited.

    Make sure auditing is enabled at all three levels

    here are some links on auditing

    crmbook.powerobjects.com/.../auditing-in-microsoft-dynamics-crm

    docs.microsoft.com/.../auditing-overview

    docs.microsoft.com/.../enable-use-comprehensive-auditing

    Hope this will help..

  • nickmangioros Profile Picture
    470 on at

    Auditing is on and working, but cannot figure out for the Notes Field only.

    Thanks

  • Verified answer
    Mahadeo Matre Profile Picture
    17,021 on at

    Did you enabled "Note" entity for auditing.

    you will see auditing on note entity from Audit Summary view in settings area.

    Settings --> Auditing -->Audit Summary View.

  • nickmangioros Profile Picture
    470 on at

    Thanks

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