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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Level Up plugin
Customer experience | Sales, Customer Insights,...
Suggested Answer

Level Up plugin

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Posted on by AB-07101025-0 13
The Level Up plugin has been changed updated. The impersonate feature is giving an error. How to use this functionality now?
Screenshot 2025-08-29 132259.png
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Microsoft Dynamics CRM
I have the same question (0)
  • Suggested answer
    Nitesh Raj Profile Picture
    Nitesh Raj 188 on at
    The extension is working on my PC I am using it on the Edge browser. 
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at
    Hey!
     
    On my side is working using Edge:
    However, as you can see, it's recognizing the user that I'm trying to impersonate and at the moment of testing this, I'm on Sales Hub on a regular window. 
     
    Regards,

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