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Service | Customer Service, Contact Center, Fie...
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Licensing and purchasing

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Posted on by 40

Respected sir,     

I have scenarios like I have 100 Field engineers and only one or two Dispatch/Schedulers/Admin.   

1- let's say, I have purchased 1 license i.e.  for $95,   i.e in my FielService Environment 

2- let's say, I have been given access to my Dispature/scheduler ("Rana Jose") access and license from admin.

3-lets say, there is M365 User ("Jonna Pitbull"), Which is my field Engineer, I have given him security as a resource person so he can use (field service Mobile App), So Do I need to give 1 license i.e. for $95 For him?

If   YES

Then I ended up paying $190 to Microsoft 

Do I understand correct 

if it's like above I have to pay Microsoft too much money and it does look cool?

Any view Please help me to solve this with your experience...

Thanks

Saurabh

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  • saurabh_talele Profile Picture
    40 on at

     Naveen Ganeshe 

  • Suggested answer
    Eiken Profile Picture
    on at

    Hi,

    Please refer to the following image and link.

    pastedimage1679974350332v4.png

    The Ultimate Guide to Dynamics 365 Pricing and Licensing – Hitachi Solutions (hitachi-solutions.com)

    As an administrator you can assign licences to other members.

    Go to Microsoft 365 admin center and select the user to add license.

    pastedimage1679974306259v2.png

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