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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX Setup Crashes while...
Microsoft Dynamics AX (Archived)

AX Setup Crashes while installing Analysis Service

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Posted on by Mohammed Altaf 435

Hi,

I am trying to install Analysis Service and when i click on service name drop down setup is getting closed.

below screen for your reference.

SSIS.png

I am getting below error i event viewer.

Faulting application name: AxSetup.exe, version: 6.3.5000.138, time stamp: 0x582a511a
Faulting module name: KERNELBASE.dll, version: 6.2.14393.2125, time stamp: 0x5a9906f8
Exception code: 0xe053534f
Fault offset: 0x0000000000033c58
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

please advice.

Thanks,

*This post is locked for comments

  • Verified answer
    Mohammed Altaf Profile Picture
    Mohammed Altaf 435 on at
    RE: AX Setup Crashes while installing Analysis Service

    SQL 2012 SMO was missing.

    I installed it and worked for me.

    Thanks,

  • Mohammed Altaf Profile Picture
    Mohammed Altaf 435 on at
    RE: AX Setup Crashes while installing Analysis Service

    Hi,

    There are no R2 components installed.

    I deleted auc files and cleared user cache from ax, but still the same issue.

    Thanks

  • Suggested answer
    udaY-ch Profile Picture
    udaY-ch 4,624 on at
    RE: AX Setup Crashes while installing Analysis Service

    Hi,

    Kernelbase.dll version shows ax 2012r2 build number.

    Verify the system has any ax2012R2 components there or existed earlier in the system, if so try to clear up auc files and user caches.

    /Uday.

  • Mohammed Altaf Profile Picture
    Mohammed Altaf 435 on at
    RE: AX Setup Crashes while installing Analysis Service

    Thanks @Udhaya,

    Yes i am using correct setup file.

    Our AX Version is

    AX 2012 6.3.5000.138.

    Just four your more info

    We have three different servers for application, ssrs, database.

  • udaY-ch Profile Picture
    udaY-ch 4,624 on at
    RE: AX Setup Crashes while installing Analysis Service

    Are you running the correct setup file to install Analysis service?

    What is the AX 2012 version running in the system.

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