Hi Experts,
I am new in navision, I am little bit confuse on process of return of sold goods. if want to return the sold goods then should need to follow the sales credit memo or sales return order. After this should need to refund money to customer from cash receipt journal by selecting document type refund or blank?
Thanks
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It pretty much depends on how the sale of item is configured but generally yes - you'd need to allow posting to this GL to 'reverse' the sale.
However you don't need to care about the old FA, and just start depreciating the new one.
Are u asking in fA gl journal in bal account should need to mention that gain loss account where book value showing as loss ? if yes then for this should need to enable direct posting for that gl ?
And what about depreciation cost which one i posted in old fa???
For fixed assets I would create a new FA Card and put Acquisition value onto it. That is:
- Create and post the Sales Credit Memo directly to some GL code (lets call it No.X)
- Create a new FA Card
- On the FA GL Journal move the cost from the GL Code No.X to the Acquisition value of the new Fixed Asset
Theoretically you might be able to return fixed asset with credit note / return order but will have to allow changes of disposal, and there might be some other issues as well. Therefore I would just go with the new FA Card.
Robertas
Hi Robertas,
there is one more doubt related to return process sold fixed asset.
After creating sales return order i find a book value amount in FA gain/loss account IN COA and status is showing as disposal of.
How to solve it out ?
Thanks :)
Hi,
you can do either - Sales Credit Memo or Sales Return Order. By creating the order you can separate receiving goods back from the customer and raising the credit note (for example, you post receiving goods back to stock one day, and post the credit memo from the order on another day). Whereas using the Credit Memo will return goods and raise credit in one single posting.
When the credit is posted (either through Return Order or Credit Memo), use the journal with document type 'Refund'. For system it doesn't make much difference if you leave document type blank, but from the audit perspective it looks better and will make more sense if you need to reconcile payments later.
Hope that helps.
Robertas
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