iphone cannot connect to server in BC app

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Posted on by Bruce_Anderson

We have upgraded from NAV to BC, but since going live with BC have been unable to connect with the app with iphones. Android devices have no problem. The error /Could not connect to the server/ displays quite quickly after entering the server URL and hitting next. We are on prem. We are using a proper CA signed certificate. We can see the traffic is getting to the server and we see IIS logs for the connection. They always show a 443 not found and /Empty/.

I wonder if anyone else has experienced this? It is causing us much grief. We have raised it with Microsoft but it has been ongoing for 2 months and no solution from the BC team, or the IIS team.

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Dynamics 365 Business Central

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Community member 2 on at

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iphone cannot connect to server in BC app

Thank you. We have followed the correct certificate deployment procedure. And if not, that would be causing a browser warning when accessing via PC right?

We have no issue with accessing on PC, or on Android.
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gdrenteria 13,235 Most Valuable Professional on at

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iphone cannot connect to server in BC app

Hi

Maybe this can help you and give you some hints

Microsoft Dynamics NAV 2016 - How to Configure Phone Client. (sauravdhyani.com)

Best regards

Gerardo