web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

How do Non-Stocked products affect Sales transactions?

(1) ShareShare
ReportReport
Posted on by 40

When searching online for the differences between configuring an item as a stocked product versus a non-stocked product (specifically regarding item model groups and related dimension groups that involve inventory tracking), I found many guides and explanations. However, I still lack a clear understanding of how this affects transactions involving these types of items. Specifically, I am curious about the impact of using items that are not tracked at the inventory level (meaning there should be no inventory transactions, as they represent intangible services) when it comes to sales orders and customer invoicing.

With stocked products, we typically generate packing slips. What is the difference with non-stocked products? Is it still necessary to create packing slips after processing a sales order, or do we have the flexibility to create the order and invoice the customer in a simpler manner? Additionally, how does this affect the cancellation or reopening of previously canceled orders? Does it still make sense to use the SalesUpdateRemain class to cancel or reopen orders based on the delivery remainder and quantities passed as parameters (which would always be 1), like:

public void cancelSalesOrder(SalesTable _salesTable)
{
    SalesUpdateRemain::cancelRemainderOnOpenSalesLines(_salesTable);
}

public void reopenCanceledSalesOrder(SalesTable _salesTable)
{
    SalesLine salesLine;

    while select forUpdate salesLine
        where salesLine.SalesId == _salesTable.SalesId
    {
        SalesUpdateRemain::updateDeliveryRemainder(salesLine, 1, 1);
    }
}
 
Categories:
I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    305,354 Super User 2026 Season 1 on at
    Hi MSilva,
     
    When you have an item model group for non-stocked items, you can disable the option for requiring the posting of a packing slip. (It would be still possible anyway.) You can then directly post the invoice.
     
    Can you explain the part of your question where you ask about the delivery remainder? 
  • MSilva Profile Picture
    40 on at
    Hi André, thanks for your input.
     
    Would you mind telling me where the option for requiring the posting of a packing slip is located at? I can see that on the item model group form we have multiple settings related to physical inventory and inventory policies, but nothing that directly states "packing slips" 🤔 Anyways, that's good to hear, as we won't be needing them on the non-stock item model group.
     
    As for the second question, I'm mostly talking about X++ code wise. Since we were using stocked products and physical inventory, our code was using the mentioned methods whenever we wanted to cancel an order or reopen a previously canceled order (part of an integration that would run automatically). With the shift from stock to non-stock, will the methods still work the same or does something change since all inventory / quantity / delivery values are a bit more abstract?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 587

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 568 Super User 2026 Season 1

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 561 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans