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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Search query does not ...
Customer experience | Sales, Customer Insights,...
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Search query does not return keywords from Knowledge article in portal adx

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Posted on by MihaPopa 5
Hello,
 
I have a customer self service portal onprem.
I added some KB article, but when I try to find a word from that article in SEARCH section does not appear. The word is in keywords, title, description.
 
 
I set all site settings for KB and search but still does not work.
 
Any suggestion about how to resolve that issue? 
 
Thanks,
 
Michaela
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