Hello,
I am beginner in D365 functional module and I understand the few concepts of D365 and Power Platform, however I am unaware about the process of implementing the full Field Service Module from end to end - would you please guide - how can I start and complete the implementation?
What does full implementation mean here? is it about specific module within the Field Service or it's about entire sales implementation for D365 for the organization?
Thanks,
Hi TomSD365,
Here is the complete guide for you: learn.microsoft.com/.../field-service
You can learn about the main functions and processes of the field service through this video:
https://www.youtube.com/watch?v=BLNvs4itqQM
The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations.
The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
In the few Dynamic 365 apps I know, marketing focuses on driving customers to buy, sales are responsible for contacting customers to negotiate prices to sell products, and field service usually sell services or rent equipment.
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