Dear all,
I have created a business process with three stages in a customized entity to manage our speaker leads:
In the first stage, I created a Lookup data field to make sure the newly acquired lead is already in the Contact entity:
If the contact is found, will it be possible to create a customized button, "Qualify speaker lead"? Can this button achieve the following goals:
-Close the existing lead in the new customized entity I created.
-Direct me to the matching contact profile page so I can update the existing contact profile?
It seems the possibility required a certain formula for this button. Does someone know how to write the formula?
Thanks!