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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to find Business Closure Pay Type option in Time Entry Type

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Posted on by 295

After the Work order is set to be completed, the Time Entry default value of Type is Work. However, the Resource is worked on Business Closure Day, but there is not any potion available to set Type equal to Business Closure Day.

Kindly assist me,

Thank you,

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Please refer to the following section.

    Automatic time entries

    When the work order booking status is changed to Completed, time entries are created based on the booking timestamps.

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