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Customer experience | Sales, Customer Insights,...
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Embedded event registration form drop-down fields not showing on website

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Posted on by 15

I've created an event registration form that I am hosting on an external website. 

pastedimage1620655866890v1.png

On the dynamics event page the drop-down fields show your selection as below

pastedimage1620655939471v2.png

but on the external web you can see the drop-down field options and make a selection


pastedimage1620655993222v3.png

but as soon as you choose one, the field turns white and you cannot see which option you have chosen. The free text fields and single/multiple choice fields work fine
pastedimage1620656025348v4.png

Do you know why the drop-down fields aren't showing the selected answer?

  • Esteban Coto Alfaro Profile Picture
    Microsoft Employee on at

    Hello, in the following link there is information that could be useful: docs.microsoft.com/.../configure-web-form-metadata.

    It would also be recommended if you could indicate how you have configured the drop-down fields to rule out that the problem is occurring there.

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

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