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Customer experience | Sales, Customer Insights,...
Suggested Answer

how can I get a report of past and current logged users and their activity

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Posted on by 10

how can I get a report of past and current logged users and their activity ?

we want to see if users are logging into the CRM Dynamics uat environment to see contacts, accounts, etc. data and check functionalities. Basically, who when what access it.

or at least who when

Thanks

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey Juan.

    There are 2 important behaviors here:

    a) Checking Users that have connected to the environment

    b) Checking if users have accessed (read) records.

    The first point, on Power Platform Admin Center there are some interesting reports:  Active users by client, active users by entities, Active Dynamics 365 Customer Engagement Plan Users by Application. 

    For the second point (tracking if users read a specific set of record), you will need to enable Auditing, as described on     

    Regards,

  • Juan G Ganduglia Profile Picture
    10 on at

    Thanks for that Daniel, I'll double check and let you know

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