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Service | Customer Service, Contact Center, Fie...
Answered

Deploy case queues from dev to production

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Posted on by 15

I cannot find a way to add case queues built in Dev into the solution which I am using to deploy configurations from Dev to Test to Prod. Is there a way to do this please?

Thanks!

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Technically queues are the data and those are not solution-aware.

    I would recommend using Configuration Migration Tool (CMT) to move the data between instances.

    learn.microsoft.com/.../manage-configuration-data

  • Suggested answer
    Looblylu Profile Picture
    15 on at

    Thank you! I thought that may be the case but I wanted to double check before I went there.

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