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Canada Payroll - Box 45 will not print on T4s

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Posted on by 22
Box 45 will not print on our T4s ( the new Dental Benefit),   It shows on the employees' T4s  but just won't print.on the actual T4.
Anyone else have this problem and was able to resolve ?  Thanks!
   
  
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  • JAbbott Profile Picture
    JAbbott 22 on at
    Canada Payroll - Box 45 will not print on T4s
    Thanks Almas,  I did set the reports for the T4 to use the default, but the still had the same result.
    I appreciate your assistance. I will need to log a help ticket as it look likes we more issues than expected.
     
     
  • Verified answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 11,003 User Group Leader on at
    Canada Payroll - Box 45 will not print on T4s
    Instead of deleting reports, try to unmark them from alternated-modified report security window.
    If you will delete them , error messages pops up.
  • JAbbott Profile Picture
    JAbbott 22 on at
    Canada Payroll - Box 45 will not print on T4s
    Thanks Terry !   That is it  - we are using a modified form.  Not sure who had originally set this up , but I was able to just add P_Emp_Offer_Dental and it appears but it prints the actual wording "Payee" instead of the associated number.
    To reset to back to default, I  just need to delete these 2 modified forms ?   I don't have much experience in the modified reports area except changing field sizes.
  • Suggested answer
    Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    Canada Payroll - Box 45 will not print on T4s
    I tested it and it works fine for me.
     
    I would make sure you do not have security set to a modified form, that would be a problem, you need to print the default form.
     
     
    Thanks
    Terry Heley 
    Microsoft

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